There are still a lot of questions swirling around about ARRA and the EHR stimulus dollars. Will CCHIT remain the certifying body? What is meaningful use? Does your EHR need to be live in 2010 for you to get money in 2011? How will the money be paid?
These are all good questions but they address concerns for the practice and not for the patient. So what can the patient expect out of the EHR provisions in ARRA? It is quite clear that interoperability will be a large part of the mix so patients can expect that they will have to agree to have their information shared. Whether that is an opt-in or opt-out process is not clear, but they will be offered a choice as to whether their data can be shared. Sharing of information will allow physicians to see medications prescribed elsewhere and this can result in fewer drug interactions occurring. It allows information to flow directly from your primary care physician to your specialist, reducing the number of questions you need to answer when you see the specialist. It also allows your primary physician to see what other physicians are planning in real time rather than weeks later as can occur with dictation, paper reports, and standard mail.
If the concept of the Patient Centered Medical Home (PCMH) takes hold, patients can expect that they will be able to communicate electronically with their physicians for administrative items (appointments, refill requests), medical questions, and for treatment for minor illnesses that do not require a face to face visit. This should result in much more convenience, time saving, and money saving. This model allows the patient to know they have one trusted source who can guide them through the healthcare maze similar to how a concierge practice functions now. Because insurers pay for the physician to coordinate the care, they have time to provide these services.
There has been a great deal of talk in recent years about how this country spends more on health care per capita than any other, but the measures of the quality of care that we provide (infant mortality, overall mortality, preventive care delivered) fall short of other industrialized countries. So, patients can expect that their physicians will be partially paid based on the quality of care he or she provides and that the quality of the practice will be publicly reported. Patients would then have the opportunity to review how well a practice does on quality metrics relevant to them. A patient could also expect that there will be more outreach and effort on the part of the practice to be sure that they are compliant with preventive services and are trying to lead as healthy a lifestyle as possible. So, they can expect more education, encouragement, and nagging on topics such as diet, exercise, and smoking cessation.